Mass Effect Andromeda won't launch. Mass Effect: Andromeda won't launch? Brakes? Black screen? Flies out? – Help in solving problems

Mass Effect: Andromeda crashes, Mass Effect: Andromeda won't start, Mass Effect: Andromeda won't install, there are no controls in Mass Effect: Andromeda, no sound, errors pop up, Mass Effect: Andromeda won't saves work – we offer you the most common ways to solve these problems.

First, check if your PC meets the minimum system requirements:

• OS: 64-bit Windows 7, Windows 8.1 and Windows 10
• Processor: Intel Core i5 3570 or AMD FX-6350
• Memory: 8 GB
• Video: NVIDIA GTX 660 2 GB, AMD Radeon 7850 2 GB
• HDD: 55 GB free space
• DirectX 11

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.

Do not forget that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website.

Mass Effect: Andromeda won't launch

Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.

Mass Effect: Andromeda slows down. Low FPS. Logs. Friezes. hangs up

First - install the latest drivers for the video card, from this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.

Mass Effect: Andromeda crashes to desktop

If Mass Effect: Andromeda often crashes to your desktop, try lowering the quality of the graphics to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. It is also worth checking for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in Mass Effect: Andromeda

More often than not, the problem with the black screen is an issue with the GPU. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.

If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.

Mass Effect: Andromeda won't install. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run properly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in Mass Effect: Andromeda

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.

Controls not working in Mass Effect: Andromeda

Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in Mass Effect: Andromeda

Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card, check for new drivers on the manufacturer's website.

For five long years, ardent fans of the Mass Effect game series have been waiting for the release of a new part, and finally it happened - the long-awaited release of the game took place, which sends all players to explore the vastness of a completely new galaxy. However, even such a worthy project could not do without a fly in the ointment in a huge barrel of honey. The bottom line is that, like many modern AAA projects, it literally suffers from technical errors. And in the game there are, as usual, habitual problems(black screen, game won't start, crashes, low framerate, freezes, won't install) and rare (character gets stuck, crashes while saving, and more). However, this technical guide is intended to help with all these problems, in which it will be possible to find the solution to all errors, compiled by the "" command.

However, before you start blaming BioWare developers for various human sins, we recommend that you take a close look at the characteristics of your hardware and compare them with both the minimum system requirements and the recommended ones. It is possible that the game is not running due to the fact that your "machine" is too weak.

Minimum system requirements

✔ :

✔ : "Intel Core i5 3570 or AMD FX-6350";

✔ : "NVidia GeForce GTX 660 or AMD Radeon HD 7850 with 2 GB";

✔ : "8 GB";

✔ : "55 GB hard drive";

✔ : "Compatible with DirectX";

✔ : "eleven";

✔ : Keyboard, Mouse.

✔ : "Windows 7, 8.1, 10 (64-bit system only)";

✔ : "Intel Core i7-4790 or AMD FX-8350";

✔ : "NVidia GeForce GTX 1060 or AMD RX 480 with 3 GB of memory";

✔ : "8 GB";

✔ : "55 GB hard drive";

✔ : "Compatible with DirectX";

✔ : "eleven";

✔ : Keyboard, Mouse.

. "Mass Effect: Andromeda won't launch"

So you downloaded and installed Mass Effect: Andromeda, but it still doesn't want to run. And when you click on the "executable" errors do not even appear? The problem is that, most likely, there was some kind of problem during the installation. To solve the problem, you must first check the integrity of the cache in "Origin" or "Steam" (depending on what you use), and then use the appropriate option. In addition, even a banal reinstallation of the game can help solve the problem, but before new installation Don't forget to disable your antivirus as it may mistake some important game files for a virus and then block them.

Also remember that in the Mass Effect: Andromeda directory there should not be Cyrillic letters - only Latin letters are allowed. Therefore, if you encounter such a problem, then you must immediately rename the folders. Always remember that such letters can have an extremely negative impact on the save system.

. "In Mass Effect: Andromeda a soapy picture"

So, if the picture in Mass Effect: Andromeda is blurry, or you are wondering "How to get rid of" soap "in the game?" and want to disable the feature called "Motion Blur", then you need to follow these steps:

Go to the folder where you installed Mass Effect: Andromeda. By default, the game is in this location: "Crogram Files (x86)Origin GamesMass Effect Andromeda».

When you reach the desired folder, right-click and select the option called "Create a new text document."

After that, rename only the created document to "user.cfg" (in this case, quotes cannot be used, and the ".txt" format must be replaced with ".cfg" to turn the document into a configuration file).

Now open the document with Notepad or any other similar program. In any case, the following line should be added to this configuration: "WorldRender.MotionBlurEnable 0".

. "Mass Effect: Andromeda crashes without error"

If Mass Effect: Andromeda suddenly crashes to the desktop without an error window, then this is most likely due to overheating of your hardware. The point is that when the processor or video card reaches a critical temperature value, the system automatically turns off all applications, and in some cases even reboots. As for overheating, it can occur for several reasons: the first reason is the insufficient power of the components, the second reason is the accumulation of dust in the case, the third reason is a breakdown of the cooling system, the fourth reason is the presence of malfunctions in the power supply, the fifth reason is dried thermal paste and much more. other. Although there are many reasons, they all relate to one thing - it is necessary to conduct a comprehensive check of your hardware.

However, if your system is in perfect order, or crashes are observed only in Mass Effect: Andromeda, then most likely the game either was not installed correctly, or your computer is missing important updates or, in extreme cases, drivers. However, one can never rule out a puncture on the part of the developers, so if all of a sudden nothing helped, then it remains either to wait for the official patch from them, or to report the error in the comments below.

. "Mass Effect: Andromeda has a black screen"

If at Launch Mass Effect: Andromeda or during gameplay there was a black screen, then, most likely, the problem lies in the graphics accelerator. To be more precise, it either corny does not “pull” the game, or simply overheats. In addition, a black screen may also appear in the case of old drivers, so they need to be updated.

But if everything is in order with the hardware, then I recommend doing the following trick, which, as a rule, solves the problem: press the Alt + Tab key combination to go to a new window, and then try to return back to the game. So, usually after such a not too difficult fraud, the black screen disappears. However, there are other solutions to the problem.

So, if you are using an application called "Corsair Utility Engine", then you will have to uninstall it. Only after that it will be possible to get rid of the black screen. In addition, Corsair posted a message on the Electronic Arts forum saying that they are currently working on the issue and it will be resolved soon.

The folder with the game should always be in the exceptions of the antivirus. In addition, the "Origin" overlay must be disabled (this can be found in the client settings). In the end, be sure to check that the game is fully downloaded and updated. Do not even try to play if the client reports that the project is playable - always wait for the installation to avoid errors.

But there is another way to solve the error. To do this, go to the folder at the following address: "C:Usersuser_nameDocumentsBioWareMass Effect AndromedaSave and open ProfOps_Profile". Scroll further down until you see a line with the following words: "GstRender.FullscreenMode". So, there should be a number “1” next to it, which will need to be changed to “0”, and then saved. As soon as you complete the list of steps described above, launch the game (it should start in windowed mode - this is normal). Go to the settings and then to the video option and change the display mode back to "frameless windowed" and enjoy the gameplay.

. "Mass Effect: Andromeda has lags, slowdowns, low FPS"

The new part in the Mass Effect series is noticeably ahead of Mass Effect 3 in terms of graphics, which, in fact, led to an increase in the system requirements of the game. However, in addition to this, a huge number of players complain about a variety of lags and even friezes. Therefore, if you are faced with a similar problem, then I recommend optimizing as much as possible graphic settings, reducing them, for example, to the necessary parameters that the system requires. In addition, it is necessary to reduce the resolution scaling, texture quality and dimming model. The problem is that these settings have the biggest impact on game performance. Never forget to disable third-party applications that happily "eat" your resources.

. "In Mass Effect: Andromeda the hero is stuck"

. "Mass Effect: Andromeda has multiplayer issues"

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Four years have passed since the release of the famous franchise about the adventures of Commander Shepard and KO - Mass Effect. A series of games that has amassed critical acclaim and one of the largest fan bases to date. Meet the fourth part of the franchise - Mass Effect: Andromeda

Even though Mass Effect: Andromeda's release date is March 21, 2017, Origin Acess subscribers can explore the vast expanse of space right now.
The game did not have an open beta test, so the players noted a high number of errors, bugs and freezes in Mass Effect: Andromeda. Some of them already have solutions, while others will be fixed, as is often the case, with the first day patch.

Mass Effect: Andromeda is an independent offshoot in the Mass Effect universe that takes place long before the end of the famous trilogy, but nevertheless, the game returns a little to its roots. The study of the planet on the MAKO all-terrain vehicle appeared again, scanning the territory in search of minerals for their further use in pumping, and more. The previous parts of the series, according to the players, behaved quite stably in terms of the absence of lags, crashes and freezes, and did not cause significant inconvenience to gamers.

This article lists the main problems that players face when starting or playing through Mass Effect: Andromeda.

It is advised to pay attention to the system requirements for new game Mass Effect franchise. The game uses the engine Frostbite Engine 3, which also developed such games as: Battlefield 1, Dragon Age: Inquisition, Star Wars: Battlefront, and therefore the system requirements for Mass Effect: Andromeda appropriate.

MINIMUM SYSTEM REQUIREMENTS Mass Effect: Andromeda

OS:
CPU: Intel Core i5 3570 or AMD FX-6350
MEMORY: 8 GB RAM
VIDEO CARD: NVIDIA GTX 660 2 GB, AMD Radeon 7850 2 GB
HDD:
DIRECTX: DirectX 11

OS: Windows 7 64 bit, Windows 8.1 or Windows 10
CPU: Intel Core i7-4790 or AMD FX-8350
MEMORY: 16 GB RAM
VIDEO CARD: NVIDIA GTX 1060 3 GB, AMD RX 480 4 GB
HDD: at least 55 GB of free space
DIRECTX: DirectX 11

And if you are absolutely sure that the game fully fits your criteria, but you have encountered any problems that prevent your passage of the game, check out the possible solutions:

Black screen in Mass Effect: Andromeda

• If when you start the game you get a black screen and nothing happens, then try setting the game in windowed mode with your screen resolution. To do this, go to the library Origin, right click on Mass Effect: Andromeda, choose from the dropdown list "Game Options", and feel free to add the line: -noborder -r:1920×1080
• If this does not help, then through the search (keyboard shortcut win+r) find the system program "msconfig", go to next section go to section "Extra options" and uncheck the box "number of processors and maximum memory", if it is installed.
• Another solution is to go to Origin, click on your name and select from the menu "app settings".
  After that, on the tab " additionally" turn off " Origin in-game screen. Next, uncheck the " Enable in-game origin screen"
• If you have installed Corsair Utility Engine, then try uninstalling it and reinstalling it.

DirectX error when launching Mass Effect: Andromeda

This problem is solved by the last method in the previous problem (disabling the Origin in-game overlay)

Mass Effect: Andromeda character not moving

If your character you are playing as (Rider) does not react to your control and does not move, then try:

• Jump!
• Open/Close Research Scanner
• Try switching between Exploration and Combat modes

If it doesn't work, save and restart the game

Mass Effect: Andromeda character stuck in textures and can't get out

If this happens, then use fast travel (fast travel) to extract Ryder from the trap

How to increase FPS (Frame Rate) in Mass Effect: Andromeda

It should be said here that the problem can occur due to hundreds of different reasons. First of all, your PC, corny, may not fit the system requirements. I advise you to check if your computer meets the minimum requirements.
Further banal, but important advice about updating video card drivers. A lot of people still forget to do it.
And finally included vertical sync can also lead to lower frames per second and cause unpleasant sensations when playing.

Mass Effect: Andromeda won't launch but hangs in processes

You may have a firewall or antivirus running that is blocking the executable file "ActivationUI.exe" This file needs to be run when starting the game for the first time. Try temporarily disabling your firewall or antivirus, or add the above file to the exclusions. By default, the file is located in the directory » C:\Program Files (x86)\Origin Games\Mass Effect Andromeda\core\ActivationUI.exe»

Multiplayer not connecting

Remember that the connection in the new Mass Effect is by type peer-to-pee r. That is, multiplayer sessions are hosted on the players' computers (hosts), so connecting to your lobby host is very important. If you are experiencing connection problems or see errors 10044, 5800, 5801, 5802, 5803, 9001 try the following standard fixes:

• Restart your router
• If you're playing on console, make sure you have an active subscription PlayStation Plus or Xbox Live Gold
• Make sure you have it open NAT
• If you have enabled on your computer VPN or proxy turn them off.

If the problem is still not resolved, then check your ports on the router. The following ports must be open:

• TCP: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230.
• UDP: 3659, 10000-19999.

Disgusting facial animation in Mass Effect: Andromeda

If it seemed to you that in this part of Mass Effect, facial animation has given up its positions to such an extent that now the log seems to be much more expressive in the presentation of emotions, then you were not mistaken. This problem, unfortunately, cannot be fixed, except that the thematic DLC will be released only six months later, but for now, it remains to look at unemotional faces with wide-open eyes looking deep into the abyss. You can read more about why Mass Effect: Andromeda has such an unpleasant animation in.

If you have not found your problem, then please wait a bit. The guide will be updated as it becomes available. new information about bug fixes in Mass Effect: Andromeda

Some gamers began to complain that Mass Effect Andromeda starts to freeze during the game. In most cases, freezes occur at the moment of combat or immediately before killing enemies. In this article, we will explain what to do if Mass Effect Andromeda freezes on kill using simple ways solutions.

Weak computer

First check if your computer can run ME Andromeda. If the computer is weak, then lower the graphics settings to a minimum, mainly the quality of shadows and lighting. Also disable third-party programs, this can reduce the chance of freezes.

Disabling some graphics options

If you have a powerful computer or the game lags even at the lowest settings, try turning off triple buffering and vertical sync. You can disable these features in the graphics settings in the game itself, then restart Mass Effect Andromeda and check if the freezes have disappeared or not.

Reinstall the game from another repack

If you have a pirated version of ME Andromeda, then it is likely that the freezes are due to its internal reconfigurations. Delete the game and download the repack (installer) from another source or torrent, such as xatab. But if you have a licensed version of the game, then check if a new patch has appeared.

Remove trainers

Some gamers who do not want to play the game honestly download the so-called trainers that allow you to enter certain cheats, for example, immortality. Over time, such trainers break the game, which can cause freezes. Delete the trainer and start saving from where you haven't used it yet.

Update drivers and Directx 11

In some cases, a game freeze can be helped by simply updating the graphics driver or Directx program to version 11. You can update the drivers via the Internet, just type in the video card model and download the package from the official site, in most cases this is nvidia.ru.

Restarting the game

To temporarily get rid of freezes during the murder, you need to periodically restart the game, at least once every 1.5-2 hours. After all, as a rule, such freezes occur after a long game, but do not forget this is a temporary measure with the hope of a patch or new version drivers.

Summing up

Now you know what to do if Mass Effect Andromeda freezes on kill. It is worth noting that, as a rule, developers solve such problems by releasing a patch. Therefore, people who could not find a solution should not despair.

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Gives a lot of reasons to complain: in it, the faces are poorly animated, and the optimization on the PC is bad, and bugs often torment. But BioWare promises to fix most of these shortcomings soon. In the meantime, we are waiting - here is a list of what it is quite possible to handle on your own.

PC optimization

Andromeda struggles to hit 60fps on high and ultra settings, even at the recommended settings, most players with GTX 1060-level graphics cards are forced to settle for no more than 55fps. The difference is small, but still not pleasant enough.

Fortunately, this is solved more fine tuning. You can read more about this, but, but in short - lower the quality of the shadows, and performance will improve noticeably.

General measures

This may seem obvious to some, but make sure your graphics card drivers are up to date - part of the booting issues and performance can be due to outdated software.

Also make sure in the settings of the game itself that it is running in full screen mode - windowed and frameless windowed modes consume more resources on your PC.

And one more banal, but not obsolete advice. Open the system unit and see if there is a lot of dust in it. You can take a ruler and measure the thickness of the layer - if more than two millimeters have accumulated, then this can no longer be attributed to a statistical error. Dust greatly affects the heating of components, and this, in turn, affects their performance and lifespan.

During cleaning, disconnect the computer from the mains and open the windows wider - it is better not to inhale the dust. And do not go to the components with a wet rag - we remove large shreds with a vacuum cleaner (preferably with a brush attachment so as not to damage anything), then blow it with a hairdryer (preferably by the window and always with cold air), and then we go through with an alcohol wipe. If the computer is more than two years old, it is better to check if the thermal paste on the processor has dried up, but if in doubt, it is better to entrust it to a professional or at least call a friend.

Known solved bugs

Black screen on startup or when minimizing the window- various utility programs like Corsair Utility Engine can cause the problem. Delete them and restart the game.

The process is activated, but the game itself does not start- here, most likely, the antivirus or firewall is to blame. Find this file ActivationUI.exe (by default C:Program Files (x86)Origin GamesMass Effect AndromedacoreActivationUI.exe) in the folder with the installed game and add it to the exclusion list of your security system.

When HDR mode is activated, the picture looks incorrect- A compatible monitor or TV is required to use HDR. If everything matches, just restart the game. Sometimes Radeon graphics cards have problems displaying colors in the extended range, try going into the graphics card settings and checking the HDR section.

Hard to hear ambient sounds- change the sound output mode in the audio settings, perhaps the one you have does not match the actual speaker configuration.

The game freezes on the loading screen - this can happen at any time, not only when starting or loading a save. Close the program and go to the Origin settings. There, look for a way to disable cloud saves, and try running the game repair - something might have gone wrong during the installation.

The sound disappears- restart the game.

Rider stuck in texture or failed- take out/put away the weapon, activate the scanner, jump. If it doesn't work out, you can always use fast travel or just save and load the game in the same place - the character will be freed.

Scripts required for missions do not work- leave the location and return, the animation should be activated.

Problems with online play- reboot the router, disable the VPN, if any. In addition, the game uses a peer 2 peer connection in multiplayer. so if your "host" is on the other side of the planet (although matchmaking is usually carried out in one region), lag due to high ping cannot be avoided.

Also, check the following ports in your computer's network connection settings:

• TCP: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230
• UDP: 3659, 10000-19999

Bugs that will be fixed soon

BioWare has promised to release a patch soon, which should solve several common bugs. Here is a list of issues that will definitely be fixed in the update:

• Video cards in Crossfire almost do not give an increase in power
• PC version does not support Dolby Vision
• Image stretches unnaturally when running on 4:3 screens
• FPS drops heavily in Storm Canyons location
• teammates teleport out of control or get stuck in one place
• Objects in space behave incorrectly and tremble
• Autosave happens too infrequently
• Main mission scripts not working
• If you often skip cutscenes, Ryder can hang in the air
• If you run in zigzags, the rider can get out of control and start a cycle of random animations
• Disappearing sound
• If you create a new character immediately after exiting the menu from an existing playthrough, some quests and Journal items may be carried over.

The update will be released in the coming days.