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Removes the andromeda mass effect from the game. Mass Effect: Andromeda won't launch? Brakes? Black screen? Flies out? – Help in solving problems

The release of a new game from the studio BioWare has become one of the major events this year, however, unfortunately, it did not work out for developers to avoid problems at launch. In this article, we analyzed in detail all the problems that arise with and tried to find ways to solve them.

By the way, in fact, everything could be much worse, because Andromeda is the first game in the series created on a new engine. It's about about Frostbite, created by the bright minds of the guys from the DICE team, which at the end of last year greatly pleased fans of network shooters with the release of .

As always, before proceeding to the analysis of the technical problems of the game, you first need to make sure that the computer is completely ready for the journey. This time it will be very distant and dangerous - after all, not every year a trip to a neighboring galaxy is issued, which means that you cannot do without appropriate preparation!

Mass Effect: Andromeda System Requirements

Minimum system requirements:

OS: Windows 7/8/8.1/10 (x64 only);
CPU: Intel Core i5-3570 3.4GHz or AMD FX-6350 3.9GHz;
RAM: 8 GB;
video card: Nvidia GeForce GTX 660 with 2GB VRAM or AMD Radeon 7850 with 2GB VRAM
HDD: 55 GB;
DirectX Version: 11;
Sound card

OS: Windows 7/8/8.1/10 (x64 only);
CPU: Intel Core i5 or equivalent;
RAM: 16 GB;
video card: Nvidia GeForce GTX 1060 with 3 GB VRAM or AMD Radeon RX 480 with 4 GB VRAM;
HDD: 55 GB;
DirectX Version: 11;
Sound card: Compatible with DirectX 9.0c or higher.

The first thing that catches your eye is the rather high requirements for the processor. Indeed, the game is in great need of processor power, but this does not mean that you will definitely have to buy an Intel Core i5-3570. In fact, the game will even run on the i5-2400 thanks to the fact that Frostbite wrote experts in their field, but in this case, high temperatures cannot be avoided: 80-85 degrees, not otherwise.

Files, drivers and libraries

Each major release does not go unnoticed by the two largest manufacturers of graphics accelerators - Nvidia and AMD. And even more so, there is no such situation that a new one has come out mass effect, but there is no dedicated driver. Therefore, before setting off to the black oceans of Andromeda, it is worth updating:

A prerequisite for the successful functioning of any game is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

download Driver Updater and run the program;
scan the system (usually it takes no more than five minutes);
update outdated drivers with one click.

Now that the driver issue has been resolved, just in case, you can update the rest of the software that is used in almost every game. These are DirectX, .NET Framework and, of course, Visual C ++ extension libraries: MS Visual C ++ is highlighted in a separate list for your convenience, it is best to install in order, but it is likely that some editions are already installed on the system. In this case, you do not need to reinstall them.

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That's it, now on-board computer fully prepared for flight. On the start, attention, start!

Mass Effect: Andromeda won't launch. Solution

Oops! It seems that something went wrong: the engine did not start, or maybe somewhere the brake fluid spilled. There are two reasons why Mass Effect: Andromeda might not launch. Let's consider them in order.

Firstly, the game will not start if at least 42% of the distribution is not loaded. The fact is that the project was released with support for the Ready to Play system, which allows you to play right at boot time. In this case, you still have to wait until the minimum required amount of data is downloaded.

Secondly, your antivirus may mistake one of the game's executable files for malware. The false positive is due to the ActivationUI.exe file located in the Core folder.

The file is 100% safe and is responsible for connecting the game interface. If the game won't launch, try adding ActivationUI.exe to the exceptions list. By default, the file can be found in the following path: C:Program Files (x86)Origin GamesMass Effect AndromedacoreActivationUI.exe

Mass Effect: Andromeda is not available on Origin, the "Play" button does not work. Solution

This problem is typical not so much for the game itself, but for the Origin launcher, through which almost all games published by Electronic Arts are shipped. Even if the game is loaded and set to 100%, the "Play" button in the library may remain dimmed, that is, it cannot be clicked and, accordingly, the game can be launched.

There are two ways to solve. The first one is simple and fast, but it does not help everyone. It consists in disconnecting the Internet cable, turning off Origin, and then reconnecting the cable and turning on Origin.

The second method is longer, but it helps everyone: you need to uninstall Origin, and then reinstall it by downloading the installation file from the official site.

Black screen in Mass Effect: Andromeda when launching or maximizing a window. Solution

May occur when starting the game, or when the user minimizes the game window and then maximizes it. At the same time, the game process is displayed in the "Task Manager", but it itself does not start.

Before the first patch came out, this problem could be avoided by enabling borderless window mode in the game settings. Removing the Corsair Utility Engine, which conflicted with Mass Effect: Andromeda, also helped.

At the moment, the developers already support the Corsair Utility Engine, so you need to download the game update in order not to experience problems with the launch of the game.

Mass Effect: Andromeda has a "DirectX function..." error. Solution

This is a typical "engine crash" of the game, which means it is associated with Frostbite - the platform on which the game was created. Such errors periodically caused inconvenience to Battefield 1 players, but were later fixed with patches.

The "DirectX function..." error occurs due to a minor video memory leak in the game. That is why the game can crash both on old video cards and on new ones, especially if the user loads the system with additional applications.

To reduce the likelihood of this error, it is worth limiting the consumption of system resources. To do this, you can close the browser, turn off heavy programs like Photoshop, which reserve video memory and RAM for their needs.

Mass Effect: Andromeda crashes to desktop in multiplayer. Solution

A very annoying problem that occurs when trying to play a multiplayer game with a friend. At a random moment, the game may crash without any errors or notifications. However, if you play with automatic selection, there are no departures.

This is probably a bug that causes the game to crash on an unstable connection. Most games have a certain period of waiting for packets to arrive, and only after the "timeout" goes out does the disconnect occur.

On the release of Mass Effect: Andromeda does not always work out such moments correctly, which is why periodic crashes occur. It remains to wait for patches.

As a temporary solution, you can try to switch roles: let another player with more stable internet create a lobby.

It will also not be superfluous to check the availability of the ports that are used by the game. Mass Effect: Andromeda communicates through the following TCP ports: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230. And here is the list of UDP ports: 3659, 10000-19999. If they are blocked in the router settings, then the network game may be unstable or not work at all.

Character freezes in Mass Effect: Andromeda. The main character does not respond to commands. Solution

The locations in the new game from BioWare have become much larger than in, but along with this, new problems have appeared. Sometimes a character can seem to "get stuck" in some places, which makes it impossible to control him.

The developers are aware of this problem and will try to clean up the game world of Mass Effect: Andromeda from such bad places.

But if you fall into such a kind of trap, then try using fast travel. To do this, open the location map (key "M" on the keyboard), find the icon of the advanced base (icon with a capsule) and click on it with the left mouse button. Then Ryder will move this place and become controllable again.

If there are no “open” capsules at the location yet, then loading the last automatic save will be the salvation.

Mass Effect: Andromeda slows down. Low FPS. Solution

Despite the presence of some technical problems, the optimization of the game is performed at a decent level, therefore, in the vast majority of cases, low performance may be due to the fact that many resource-intensive processes are running in the system.

Even a powerful computer that fully meets the system requirements can sometimes “set” the frame rate if, in operating system a browser with a large number of windows works in parallel, Skype with a lot of active chats and a raised conference with video calls.

To improve the performance of the game, it is worth trying to disable programs that are not needed for the game, and also make sure that there is at least 10 gigabytes of free space on the hard drive.

If the computer has not been “cleaned” of unnecessary files for a long time, then you should use the CCleaner utility. It is free and allows you to quickly clean the system of temporary files and remove irrelevant registry entries.

In Mass Effect: Andromeda, the picture on the HDR monitor is distorted. Solution

It's a shame when an expensive monitor with support for 4K resolution and extended color palette HDR causes problems in new game. Unfortunately, in the case of Mass Effect: Andromeda, this is exactly the case.

The developers did not have time to establish a stable operation of the game with the HDR mode enabled. Sometimes it works fine, and sometimes it can cause graphical glitches and distortion of the picture on the monitor.

In the near future, the developers are going to release a fix that will still allow you to play Mass Effect: Andromeda with HDR, but for now it's best to disable this option. Well, or, as a last resort, you can try minimizing and expanding the game when this problem occurs, this helps a lot.

Mass Effect: Andromeda gives an error about a missing DLL file. Solution

As a rule, problems associated with the absence of DLLs occur when the game is launched, however, sometimes the game can access certain DLLs in the process and, without finding them, crash in the most impudent manner.

To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is with a program that scans the system and helps you quickly find the missing libraries.

If your problem turned out to be more specific, or if the method described in this article did not help, then you can ask other users in our "" section. They will promptly help you!

Thank you for your attention!

For a long five years, fans of the Mass Effect series have been waiting for the release of the next part, and now, it has finally happened - the release of Mass Effect: Andromeda took place, which sends players to explore a new galaxy. However, not without a fly in the ointment in this huge barrel of honey. The fact is that this game, like many other modern blockbusters, suffers from many technical errors, which we will help you figure out in this small guide.

Although, before blaming BioWare for all human sins, we advise you to take a good look at the characteristics of your computer and compare them with minimal "systems". It is possible that your game is not going well because you are trying to play it on a weak machine. The minimum system requirements look like this:

CPU: Intel Core i5-3570 or AMD FX-6350
RAM: 8 gigabytes
Graphics accelerator: Radeon HD 7850 or GeForce GTX 660
Hard disk space: 55 gigabytes

The computer corresponds to the “minimal values”, but Andromeda still lags, freezes, crashes, does not start, freezes or simply slows down? In this case, you should look for other causes of these problems. Perhaps you have installed outdated drivers for components. First of all, we advise you to check the "firewood" for the video card, because card manufacturers often release the next versions of drivers right before the release of a new big-budget toy. You can download the driver for Nvidia, and for Radeon -.

Problems can also arise due to the lack of a number of important programs that often come with the game. We are talking about DirectX, Microsoft Visual C ++ and Microsoft .NET Framework (may be needed in different versions).

Mass Effect: Andromeda won't launch

You have downloaded and installed the game, but it still does not want to start, and when you click on the "executable" does not pop up any errors? Most likely, there was some problem during the installation. In this case, we recommend checking the integrity of the cache in the Origin program using the appropriate option. A complete reinstallation of Andromeda can also help - do not forget to turn off the antivirus before doing this, as it can take some game files for a virus and block them.

The game directory should not contain Cyrillic letters - only Latin. Therefore, in which case it is necessary to rename the folders. Such letters can also negatively affect the save system.

How to get rid of "soap" in Mass Effect: Andromeda

If you are fed up with a blurry image in the game, and you want to turn off such an option as Motion Blur, then we advise you to do the following:

Go to the folder with the installed game. By default it will be located here: C:Program Files (x86)Origin GamesMass Effect Andromeda.
Once in the folder, right-click and select the "create a new text document" option.
Now rename the created document to "user.cfg" (without quotes, replace .txt with .cfg to turn it into a configuration file).
Open this document with Notepad or any other similar program, and then add the line to it: "WorldRender.MotionblurEnable 0".
Save and exit. Everything, from now on the picture will cease to be blurry.

Lags, freezes, freezes, low fps and brakes in Mass Effect: Andromeda

The new part of Mass Effect in terms of graphics is noticeably ahead of Mass Effect 3, but this has also led to an increase in system requirements. In addition, a considerable number of players complain about constant lags and friezes. If you are facing the same problem, then we advise you to optimize graphic settings, reducing them to the desired parameters. You should definitely lower the resolution scaling, ambient occlusion model and texture quality. These settings have the biggest impact on performance.

You should also wait for decisions from developers or players. They will probably come up with other ways to increase fps in the game. Do not forget to disable third-party applications when starting the game, as they can "eat" precious resources.

Here comes the solution from the players. In general, carefully review our previous paragraph with the removal of Motion Blur, and then add the following lines to the created text document to increase your fps in the game:

The graphics will not suffer significantly, but the frame rate will have to grow a little. If you don’t give a damn about the picture at all and you urgently need additional fps, then you can add a few more parameters to the above file:

RenderDevice.ForceRenderAheadLimit 0
RenderDevice.TripleBufferingEnable 0
RenderDevice.VsyncEnable 0
PostProcess.DynamicAOEnable 0
WorldRender.MotionblurEnable 0
WorldRender.MotionblurForceOn 0
WorldRender.MotionblurFixedShutterTime 0
WorldRender.MotionblurMax 0
WorldRender.MotionblurQuality 0
WorldRender.MotionblurMaxSampleCount 0
WorldRender.SpotLightShadowmapEnable 0
WorldRender.SpotLightShadowmapResolution 256
WorldRender.TransparencyShadowmapsEnable 0
WorldRender.LightTileCsPathEnable 0

Smart graphics settings

In the screenshot below, you can take a look at the relationship between Mass Effect: Andromeda's main graphics options and its performance.

Surely you have noticed that options such as shadows, anti-aliasing and lighting load the computer the most. If you lower them to an acceptable level, then most likely you will be able to leave the quality of effects and textures at high or even maximum level. In addition, you do not have to reduce the amount of vegetation shown on the screen.

In the settings, you will come across an option such as "Resolution Scaling", which can significantly improve the optimization of the game. The fact is that it affects almost the entire picture as a whole, without affecting only the menu and interface. With "medium" scaling, Andromeda's resolution will drop to 900p - the quality of textures, shadows and other elements will decrease, but static details will be rendered at your standard resolution, so fonts will remain as readable as before.

Optimal settings for Hi-End systems (Intel Core i7, GeForce GTX 1070 and more powerful):

The "Shadows" parameter should be set to HBAO, high.
The "Effects" option is recommended to be reduced to the "high" value.
You can turn all other settings to the maximum.

Optimal settings for medium gaming PCs (Intel Core i5, GeForce GTX 960):

Reduce anti-aliasing to Temporal AA.
The "Shadows" parameter should be set to SSAO, medium.
The "Effects" option is recommended to be reduced to the "medium" value.
Activate chromatic aberration.
It is recommended to reduce the "Lighting" option to the "medium" value.
The "Vegetation" option is recommended to be reduced to the "high" value.
The “Post-processing” option is recommended to be reduced to the “low” value.
It is recommended to reduce the "Shaders" option to the "low" value.
The "Landscape" option is recommended to be reduced to the "low" value.
It is recommended to reduce the "Texture filtering" option to the "medium" value.
The "Textures" option is recommended to be reduced to the "high" value.

Optimal settings for weak gaming PCs (Intel Core i3, GeForce GTX 750):

Activate resolution scaling.
Set the "Shadows" option to the minimum value.
Lighting should be reduced to a minimum.
Activate or deactivate vertical sync.
The rest of the settings can be left at low or medium.

Mass Effect: Andromeda crashes without error

If you are quietly playing Mass Effect: Andromeda, but it suddenly crashes to the desktop without an error window, then this may be due to your hardware overheating. The fact is that when a video card or processor reaches critical temperature values, the system automatically minimizes all applications, and in some cases even reboots. Overheating can occur for several reasons: insufficient power of components, a breakdown in the cooling system, a malfunction in the power supply, drying out of thermal paste, dust accumulation in the case, and so on. Therefore, you will need to conduct a comprehensive scan of your computer.

If your system is in perfect order or crashes are observed only in Andromeda, then most likely the game is either not installed correctly, or you do not have the required update or driver. However, a puncture on the part of the developers cannot be ruled out, so if nothing helped you, then all that remains is to wait for the release of the official patch.

Black screen in Mass Effect: Andromeda

If when starting the game or during gameplay you get a black screen, then most likely the problem lies in the graphics accelerator. He may either not "pull" Andromeda, or overheat. In addition, a black screen sometimes appears due to outdated drivers.

There are several other ways to solve this problem:

If you are using the Corsair Utility Engine then you will have to uninstall it. This is the only way you can get rid of the black screen.
Install the latest drivers for your video card (tick "clean install" when booting Nvidia).
Disable your antivirus or add the game to the exception list.
Disable the Origin overlay (it can be found in the client settings).
Make sure the game is fully downloaded and up to date. You should not try to play when the client reports that the project is playable - wait for the complete installation.

Players were able to find another method to get rid of the black screen in Mass Effect: Andromeda:

Go to C:UsersusernameDocumentsBioWareMass Effect AndromedaSave and open ProfOps_Profile.
Scroll down until you see GstRender.FullscreenMode. Next to it should be the number "1". Change it to the number "0" and then save.
Launch the game, it should be in windowed mode. Go to settings, then video options and change the display mode to borderless windowed. Problem solved!

From Mass games Effect: Andromeda we expected a lot, because the original trilogy was a real masterpiece and at one time surpassed many competitors in the market. We will not talk about whether we liked the game today, since this is a rather subjective thing and someone new plot like it, someone - not really, someone will immediately fall in love with the casualness of the battle and easy passage storyline, and someone will be disappointed and want to play the good old trilogy. Also, we will not talk at all about the quality of graphics and other aspects that are evaluated by each player separately. The conversation will focus on the problems that you will encounter in the game. I say meet, not “you can meet”, since absolutely any PC player simply cannot download and play Mass Effect: Andromeda for pleasure, the game is terribly unoptimized and covered with bugs right on every corner. So, let's solve these problems.

Black screen after pressing Alt+Tab

Press Alt + Tab to view Vkontakte messages or to see what time it is? A gross mistake, you cannot press Alt + Tab in the games of 2017 for 50 euros. But, if you nevertheless made such a mistake, then you urgently need to see if there is a Corsair Utility Engine on your computer. If there is - delete and download again, install. If not, download and install immediately. If that doesn't help, try switching the game to windowed mode with Alt+Enter.

The game does not start, but is displayed in the manager

First, open your antivirus and firewall and check if they are blocking the ActivationUI.exe process. There are blocking, then add the process to the exceptions. It helps 99% of the time.

Mass Effect Andromeda Won't Launch

The game can be launched after downloading 42% of the game in Origin, until this moment you will not be able to launch the game. We are waiting for the notification "Ready to play".

Hero stuck in the middle of the game

Try switching between combat mode and exploration mode. Did not help? Try to jump. The ideal solution to the problem in a 2017 AAA game is to jump. Didn't jumping help? Try opening and closing the scanner. Even that didn't help? Well, then the developer recommends restarting the game.

Hero stuck in textures

Try fast travel to the point. If it does not help, see the end of the previous paragraph.

Mass Effect Andromeda graphics look incorrect

Check if HDR is enabled in the graphics settings. Turn off this option and check the image quality. For AMD video cards, you should disable this option for the video card.

Multiplayer game not working

Firstly, the game does not support proxy servers and VPNs, so if you use these add-ons, then you should turn them off. If the system continues to knock out error 10044, 5800, 5801, 5802, 5803, 9001, then you should completely remove the VPN software from your computer and then try multiplayer. Reboot the modem if necessary.

The sound in the cut scenes lags behind the video

This is a fairly common problem in games that no one is going to solve. If you notice that the sound from the video lags far behind or the sound comes with noticeable jerks, then go to the graphics settings and turn off vertical sync. This may cause tearing of the picture, but the sound problem will be solved.

Outcome

In the future, this article will be supplemented and if you know some problem and its solutions, then write in the comments and we will definitely add your information to this article. Unfortunately, on this moment the game is too broken.

A couple of days ago, something happened that many fans of the deservedly legendary space series from Bioware were waiting for - the release of Mass Effect Andromeda. So that no one talks about this game, no matter what problems it has with animation, and indeed problems with the technical component in general, but a new game in the Mass Effect game series, this is always an important event.

Despite the many negative reviews about the adventures of the Pathfinder, Mass Effect Andromeda can at least work stably and even give out a decent frame rate on many machines, despite the juiciest picture. But nonetheless, modern project- this is a modern project, and of course, it could not have done without some “jambs”.

In this article, we will look at various errors, bugs, and other issues in Mass Effect Andromeda, as well as show you how to fix them. To get started, as always, you need to familiarize yourself with the system requirements for Mass Effect Andromeda, because a huge number of problems can manifest themselves precisely because your PC does not meet these requirements.

Processor: Intel Core i5 3570 | AMD FX-6350
RAM: 8 GB
HDD: 55 GB hard disk space
Video card: Nvidia GeForce GTX 660 | AMD Radeon HD 7850 with 2 GB of memory
DirectX version: 11
As well as: Keyboard, Mouse

Operating system: Windows 7 / 8.1 / 10 (x64 only)
Processor: Intel Core i7-4790 | AMD FX-8350
RAM: 8 GB
HDD: 55 GB hard disk space
Video card: Nvidia GeForce GTX 1060 | AMD RX 480 with 3 GB of memory
Sound Card: DirectX Compatible
DirectX version: 11
As well as: Keyboard, Mouse

So, we hope that your PC meets at least the minimum system requirements, as problems may stem from the fact that the computer simply cannot handle the game.

Solving various problems and errors in Mass Effect Andromeda

Low FPS in Mass Effect Andromeda

Quite a standard problem for all newly released games. But you should not worry, because the solution to this problem has literally been in front of you all this time. You have installed new drivers for your video card that came out not so long ago, right? If not, then that's the whole point. The thing is that almost always with the release of some AAA game, drivers for video cards are also released, which will be optimized specifically for it. So head straight to your graphics chip manufacturer's website and download the latest drivers. And one more thing - if you are trying to play Mass Effect Andromeda on some kind of integrated card, then it is better to give up this idea, as they are not designed for use in such high-tech games.

Black screen in Mass Effect Andromeda

Black screen in games is already a fairly classic problem. In this case, you should not worry, as users have already found a couple of ways to get rid of this problem.

First you need to uninstall Corsair Utility Engine if such software is installed on your computer. Once you uninstall this software, restart your PC and try to launch Mass Effect Andromeda again.
The second step that you can resort to is running the game in windowed mode. To do this, simply launch the game, and then press the Alt + Enter key combination. If it works, go to the Mass Effect Andromeda Settings and change the game mode to Windowed or Borderless Windowed. After that, it should start up as it should.

Mass Effect Andromeda Won't Launch

It may also happen that your copy of the game does not start at all. Users have already found out that Anti-Virus can block one specific file - ActivationUI.exe. All you have to do is to put ActivationUI.exe on the exclusion list for your Antivirus. After that, try running Mass Effect Andromeda again.

Mass Effect Andromeda: Ryder stuck in animation

As we already know, Mass Effect Andromeda has huge animation problems. You may be in a position where your main character will get stuck during the execution of the next animation. To get out of this rather funny situation, do the following:

Try switching between combat mode and exploration mode.
…try to jump. As they say, sometimes it helps.
Try turning your scanner on and off.
Well, if everything is useless - restart the game.

Mass Effect Andromeda freezes in cutscene

During Ryder's becoming a Pathfinder, there is a possibility that the game will freeze during this cutscene. Quite an unexpected problem, but users have already found some ways to solve it.

Put Mass Effect Andromeda in windowed mode for the duration of the cutscene, and do the opposite after the cutscene ends.
If you have overclocking on the processor, then reset its settings to factory settings. Some users claim that this can help.

Bugs with HDR in Mass Effect Andromeda

Some players are reporting some weird graphical bugs and glitches while using HDR in Mass Effect Andromeda. All of this should of course be fixed in the coming patches, which we hope will follow soon, but there is one workaround for this problem. It consists in a simple Alt + TAB during the game.

Bioware has released Mass Effect: Andromeda for platforms: PlayStation 4, Xbox One and PC. Unlike the original trilogy (Unreal Engine), the new game is built from scratch on the new Frostbite Engine. The optimization of the PC version is far from ideal, so you will need a fairly powerful processor and a modern graphics card to play at high settings without lags in Full HD resolution. Among the well-known technical Mass problems Effect: Andromeda: game crashes, won't launch, won't install, endless loading, no sound/disappears, and bugs. We offer you the most common solutions to these problems.

If errors occur, the first step is to make sure that the latest video card drivers are installed.

The game does not open in full screen

The game keeps reverting to windowed mode. The only way to get full screen is to use borderless windowed mode.

Solution:

Delete the profileoptions and profileoptions_options files located in the save folder. If it doesn't help, check this topic on the EA forum.

Where are the Mass Effect: Andromeda saves?

C:\Users\USERNAME\Documents\BioWare\Mass Effect Andromeda\Save

Character stuck in textures

A fairly common bug in which the character gets stuck in boxes, under stairs, etc. Sometimes it even fails inside the box or through the texture and goes on an endless flight. If jumping and dodging don't help, you can use fast travel points. But if there are no such points, then only loading the last save. The game creates the last three autosaves by default.

Game lags / freezes / friezes

If the RAM is less than 16 GB, then this is most likely the reason.

High GPU temperatures can also cause stuttering.

Try lowering your graphics settings.

If even with low settings the game slows down, then it is obvious that your PC simply cannot cope. As mentioned above, the optimization of Mass Effect: Andromeda leaves much to be desired, the game is quite demanding on hardware.

Blue screen (BSOD)

The game crashes into a blue screen. Possible error messages: Invalid license. reason code = invalid cipher (0x0006). Or ntoskrnl.exe errors

Solution:

EA support advises uninstalling the trial version (if installed) - C:\Program Files (x86)\Origin Games\Mass Effect Andromeda\MassEffectAndromedaTrial.exe

But this doesn't always help. Users write that even a clean installation of Win 10 Pro and then reinstalling the game does not solve the problem.

IN this case you need to look towards the hard drive. Even if other games install and work fine, this does not mean that there are no problems with the disk. The reason may be bad sectors. You should also try replacing the SATA cable. It is possible that the drive does not have enough power, try inserting another cable from the power supply into it.

Black screen after startup, nothing happens

Solution:

Remove Corsair Utility Engine (if installed)

Try running the game in windowed mode

DirectX crashes / DirectX crashes

Possible errors: DirectX function "Dx11Renderer::tryMap" failed

Solution:

Update video card driver.

Increasing the swap file helped some users.

Clean up the C:\ drive and disable additional monitors, if any.

Endless loading

Game freezes while loading a level

Possible Solutions:

- "Restore" or "Update" the game in the Origin library (RMB on the game and select the one you need)

Remove/Reinstall Vc++ Libraries

Uninstall/Reinstall DirectX 11

Uninstall/Reinstall the game

Disable the Origin in-game screen (Origin -> Application Settings -> Advanced Tab)

Disable Origin cloud saves (Origin -> Application Settings -> Settings tab and saved files)

Add AtivationUI.exe to antivirus exclusions

Launch the game with different graphics settings (low, medium, high and auto)

Run the game in windowed mode instead of fullscreen

Install Nvidia driver 378.66

Launching Origin and playing in Administrator mode

Disable all applications (antivirus, skype, steam, etc.) except Origin

Alt+Tab at the moment of freezing, and then reopen the game window

Unable to complete task

Some completed quests "freeze" in the journal and are marked as not completed, although there is no continuation. There is only one way out: wait for the patch and bug fixes. Alternatively, boot from one of the three autosave points and rerun the task.