MTS mobile internet does not work on iPhone. Why is the Internet not working on iPhone

Sometimes it happens that the Internet does not work on the iPhone 4S. Why this situation can occur on the iPhone 5S and how to fix the problem? After all, now it’s catastrophically inconvenient not to have Internet on the iPhone. Almost all applications installed on a smartphone, as well as Skype, You Tube and other important software utilities, do not make sense on an iPhone without an Internet connection.

As a rule, the signs of a missing Internet network appear in different ways: the connection icon takes on a lifeless appearance or its appearance becomes faded or gray. On the face of a network routing failure, perhaps the data transfer speed has become too slow. Why else can the Internet not work on the iPhone? In this article, we will cover all possible reasons deactivation of the Internet network on iPhones and offer conditions and possible ways solutions to these problems.

One of the obvious reasons for the disappearance of the Internet may be the consequence of updating the iOS firmware on the iPhone 5 after you have jailbroken. This may cause network operator settings to fail. As a rule, users of the iPhone 4 and 4S suffer from this, such failures are less common on the iPhone 5S or iPhone 6 . Unfortunately, these types of smartphones are less protected from poor-quality installation of operating system updates.

If the Internet on the iPhone does not work, first find out the reason for the failure of the Internet network. Check for the icon in the form of the letter "E" at the top of the screen. If it is present, then the network is working and the reason is different, if the letter “E” is absent, then this simply means that the zone in which you are located is not covered by your operator's network. In order to fix this problem, simply search for the Internet by climbing up or reboot the iPhone by pressing the Power button, swipe to restart the smartphone and wait for the Apple icon to appear indicating the reboot.

You can try resetting yourself mobile network and set up data transfer. To do this, open the main iPhone menu "Settings" and go to the "Network" section, in which open the "Cellular data" parameter. In it you will find three settings: APN, Username, password. Click the "Reset Settings" button to start reconfiguring your phone network.

In addition, you can try to perform the current network reconfiguration differently. Now go to the "Settings" menu again, where go to the "Network" item and select the "Cellular data network" section, and then configure all three items manually, filling in the data of your operator. For example, for the MTS network, the settings are as follows: APN - internet.mts.ru, then Username - mts, then password - mts . If you have another operator, you can call him and clarify the correct settings in order to enter correctly.

Also, try restarting the WI-FI mode. To do this, go to the Settings menu on your iPhone, select the WI-FI icon and drag the slider to the left to turn off the Internet network, and after a while return the slider to its place by dragging it to the right. The network will reboot and the Internet network settings on your smartphone may automatically appear.

Reset Airplane Mode

Alternatively, you can restart Airplane Mode on your iPhone. To do this, go to the "Settings" menu, find the "Airplane Mode" section at the top and drag the slider to the left to turn it off, and after 30 seconds drag the same slider to the right to turn it on. Perhaps after this manipulation, the Internet network on the device will resume. This method is sometimes repeated a couple of times.

Similarly, you can restart the 3G network. To do this, open the "Settings" menu and go to the "Cellular" section, where turn off the "Cellular data" item by dragging the slider to the left, and after 30 seconds turn on cellular data again by dragging the icon to the right. Perhaps rebooting the 3G network will help restore the network. This happens when the network fails for reasons beyond your control.

Calling the network operator

It often happens that the network is disconnected due to the termination of the service package under the tariff or under the contract, so make a call to your operator and find out the moment of payment. Perhaps after you replenish the operator's account with the required amount, your provider will reconnect the Internet network. In addition, you can check how much money is left on the account and the validity period of the service package in order to quickly find out this issue if it is difficult to reach the operator.

Another effective method The fix for a broken internet network on iPhone is to restart the FaceTime feature. To this end, go to the main menu "Settings" and select the "Restrictions" section and disable all restrictions. readings on a smartphone. As a result, the FaceTime program will appear among your other applications, click on the program icon and start it, the network may appear again.

Setting up a home network

If you urgently need to connect to the Internet, but your iPhone does not have it for any reason, you can configure the network on your iPhone via WI-FI by connecting to a computer with Wi-Fi through your home Internet network. For this method, find a computer connected to wired internet. On the computer, open the Start button and select the "Control Panel" section, where go to the "Network and Sharing Center" item. By clicking this item, a menu will open, in which add the "Computer-to-computer" connection and enter the name of the grid, then come up with a password. Then click the "Next" button and, without pressing any other buttons, immediately click the "Close" button.

Now go to the "Network Connections" section and activate the network with the name you entered by ticking the two checkboxes. When you make the connection, press the "Home" connection type. Now turn on WI-FI on iPhone. The Internet network should work without problems. Now such an Internet network will be automatically configured in your iPhone when you get within range of your computer.

iOS firmware update

As a last resort, if none of the above methods helped, try updating the iOS firmware. To do this, find a computer with iOS and the Internet and connect your iPhone to the computer via a USB cable. Next, open iTunes on your PC. Check that the program is the latest version, if it is outdated, update it, and if it is not on the PC, then install it by downloading the iTunes program for free through the official website.

Launching iTunes should detect your connected Apple iPhone. At the top right, the program will prompt you to install new version iPhone firmware. Back up your iPhone first. To do this, click the "This PC" button, and then - "Backup Now". After the data is backed up to the PC, select the "Update" button in the iTunes program, and then the process of installing a new firmware on the iPhone will start.

At the end of the process, the smartphone will automatically reboot. Wait for it to fully turn on, and then in iTunes select "This PC" and the "Restore from a copy" button so that the saved backup data is loaded on iPhone, returning all contacts, photos, bookmarks, documents, audio and video files to their place. After that, try to enter the Internet network settings again. The Internet should appear on your iPhone.

Turn off internet on iPhone

To turn off the Internet network on an iPhone, you need to open the “Settings” section and launch the “Network” section, where turn off the Wi-Fi mode by dragging the activity slider to the left. If the Internet is disabled, then the expense battery will be shortened. Search for a network by clicking on the corresponding icon button. If any other available Internet network is detected in your field, try connecting to it by entering the password when prompted.

Internet connection is too slow or complete absence on the phone causes a lot of inconvenience to the owner of the device. This problem can appear suddenly and you need to immediately take measures to eliminate it. Let us consider in more detail why the Internet does not work on an iPhone and how to properly repair and configure a smartphone.

Reasons for connection problems

In most cases, all problems with the Internet on an iPhone are of a software nature, but hardware failures also occur. The phone may display too slow or no data transmission due to the following reasons:

• Low level of connection to the mobile operator's network. In the left upper corner a signal indicator is displayed on the iPhone screen, which shows how well the gadget catches the network. The quality of the connection is constantly changing. It all depends on the location of the user. If you are outside the coverage area of ​​your mobile service provider, you will experience problems with the Internet until you are within the cellular network again;
• Connection billing. Some operators may limit the speed of the Internet depending on the service used or the balance on the user's account. This option does not depend on the phone, and if you encounter a speed limit, but the signal level is normal, change the SIM card;
• Router problems. If you connect to the Internet using Wi-Fi, the sudden termination of the connection may be due to the router. Try restarting it and connecting again. Make sure that the router's antenna is configured correctly, its power can be checked in the router's software interface;
• Antenna module failure. Often there is such a problem as a breakdown of the antenna module on an iPhone. It can fail as a result of a blow, a fall of the gadget, or due to an error in the operation of the motherboard. If the problem is in this element, the phone will have problems with the Internet (Wi-Fi and cellular), as well as connecting to Bluetooth.

Setting up a 3G and 4G connection

If you are using a mobile operator's network and are faced with the fact that the Internet does not work on your iPhone, follow these steps. First, go to the gadget settings and check if the phone has detected the SIM card. Without it, the connection will fail.

In the settings window, open the cellular settings tab. Find the "Cellular Data" item and activate the corresponding slider. Wait a few seconds and launch a browser or any other program that works with the Internet. For example, an email client.

Remember! Before setting up, you need to make sure that the operator's tariff is connected to your SIM card, which implies the use of the Internet. There must be sufficient funds in the account.

Is the connection still not working? Check:

• Is your SIM card active? It may have been blocked;
• Cellular network settings. The operator sends all users the correct settings via SMS. Check the message box and set the correct options.

Setting up a Wi-Fi connection

In case of problems with Wi-Fi, go to the connection settings window and restart the active connection with the router. If the iPhone detects problems, the following system message will appear:

Go to settings. Open the Wi-Fi options window and scan the network for active connections again. Try connecting to another router or rebooting the router that is giving an error.

You can find any instructions for self-repair of Iphone on our website, or call a specialist for to any place convenient for you.

Why has the Internet not been working on the iPhone 5S since recently, or why does the communicator in question periodically fail to catch a connection? What should a mobile phone user do in a situation where stopped working and no internet on iphone 5s? Manual and DIY repair Will it somehow help or will it require the participation of service center employees in the repair?

Instruction: In this serious problem, there may be several options for various breakdowns at once, which will have to be eliminated in different ways:

1. The antenna of the analyzed communicator is out of order. We advise you to replace it with the original counterpart;
2. The internet service may not be connected. Contact your operator to determine if the device sees the SIM card Beeline, MTS, Megafon. If yes, then we are looking for other reasons;
3. The sim reader is out of order. It is recommended to change it (note that with such defects, the iPhone does not read the SIM card);
4. The sim controller is damaged, there is a problem with the card, which is why there is no Internet;
5. The printed circuit board has suffered from mechanical impact or from getting wet. A preliminary examination is required to make a correct diagnosis.

Outcome: The first and 2nd options can theoretically be done at home on your own, but if you have found the 3rd, 4th or 5th option, then you will certainly need the help of the service center staff.

From the proposed 2 options for solving the problem, choose the one that suits you best.

Repair at the Apple Telemama service center

Self repair

Our advantages

1. Spare parts are constantly offered for sale only original, of the highest quality.
2. The prices are minimal, since we order all the necessary components directly from the manufacturer in large wholesale quantities.
3. Time. It takes from 20 minutes to replace screens, speakers, connectors, etc. Another 20 minutes is needed to inspect the gadget.
4. Warranty 1 year.

If your communicator is out of order or just buggy sometimes, then you yourself are unlikely to figure out the reason for the incorrect behavior of the equipment. It is better to contact the service center immediately. Bring your cell phones to us yourself or use the help of our courier delivery service.

After the free diagnostics, we will agree with you the cost of future repairs and proceed to eliminate the malfunction. Since we always select only original components for replacement, and any rescue operations are carried out by experienced specialists, we can safely issue a long-term guarantee for the result of our efforts.

When we finish repairing the iPhone 5S, come to the service yourself or entrust the delivery task to the courier. A 1 year warranty is required. In the future, you can count on discounts on equipment maintenance. In order for your friends to receive a discount, tell them your order number.

For many years, our professional staff has been repairing iPhone 5S communicators, selling original components, and also providing advice on repairing gadgets at home. You can find out about the price of all listed services from the price list. There you will also find prices for replacement parts. Do only computer diagnostics in the service center, and then personally connect original spare parts to your device at home.

Loyal customers do not need discounts, as they are offered extremely low rates every day. Under the terms of our new promotions, you can repair iPhone 5S at cost and with a one-year warranty.



In this article, I want to consider solutions different problems, which you may encounter when connecting an iPhone or iPad to a Wi-Fi network. I often come across questions in the comments: "what to do if the iPhone does not connect to Wi-Fi", "why the iPad does not connect to the home network", or "why the Internet does not work after connecting to a Wi-Fi network". Today I will try to answer these and other questions in detail.

I've had an iPhone for a little over a year, I've had an iPad for over 3 years, and I've never had a problem connecting to wireless networks. True, I do not often connect to new networks. Basically, my devices are always connected to my home Wi-Fi network, or I use mobile Internet. It happened that the Internet simply did not work, but it was on all devices, and the problem was in the router or provider.

Cities are now full of Wi-Fi networks. In shops, cafes, clubs, hotels, subways, or simply open wireless networks on city streets. And most often, the iPhone does not connect to these networks. Although, it is not uncommon for problems with connecting to home routers. I also often noticed reports that the iPhone does not want to connect to wireless networks in the subway. Gives a message saying "Insecure connection". We will also try to deal with this.

I think that this instruction is suitable for all phone models (iPhone 7, iPhone 6, 5, 5S, etc.) and tablets from Apple. It also doesn’t make much difference what kind of router you have: Mikrotik, TP-Link, D-Link, ASUS, etc. True, according to my observations, Apple mobile devices are not very friendly with Mikrotik routers. If you have problems connecting to someone else's network, then you will not be able to change the router settings. And this may be necessary.

We will look at solutions to the following problems and errors:

First of all:

1. Restart your iOS device. Simultaneously pressing and holding the Home key and the Power button. Also restart your router. (power off and on) if you have access to the router. Try to connect according to the instructions:. On the iPhone, everything is exactly the same. If this method does not help, then we will look for a solution further.
2. Find out what the problem is. To do this, try connecting another device to your (or someone else's) network. Several are possible. See if the Internet works on them. If other devices also have problems connecting or accessing the Internet, then the problem is on the side of the router or Internet provider. I will talk about some router settings later in the article. Also try connecting your iPhone to a different network. If it does not connect to any Wi-Fi network, then reset the network settings (more on this later in the article).

We try to "forget the network" on the iPhone / iPad and connect to Wi-Fi again

The "Forget this network" feature often helps to get rid of various connection problems. Especially, this method is relevant in the case when the device does not connect after changing the router settings. For example, after changing the Wi-Fi network password. And the error "Failed to connect to the network" appears, or there is a permanent connection.

Just go to Wi-Fi settings and click on the problematic network. Then click on "Forget this network" and confirm the action by clicking on the "Forget" button.

After that, try to connect again by entering the password.

Doing a hard reset of network settings on an iOS device

Another solution that completely removes all network settings on the iPhone and allows you to get rid of many Internet connection problems and restore Wi-Fi.

In the settings, open the "General" - "Reset" section and click on "Reset network settings". Next, we confirm the reset.

After that, you can try to connect your iPad, iPhone to a Wi-Fi network. If the problem persists and he does not want to connect, then most likely the problem is in the router settings (which I hope you have already reloaded).

What can I try to change in the router settings?

In the settings of your router, you can try changing the following parameters: region, operating mode, channel, channel width, encryption type.

If you are sure that you are entering everything correctly, but the iPhone still says that the password is incorrect, then you can try setting a different password in the router settings. Put some simple, 8 digits. Security settings: WPA2 (AES).

Warning: "Insecure network"

This is just a warning that you can see on your iPhone when connecting to an unsecured Wi-Fi network. By clicking on the network itself, security recommendations appear. This feature appeared in iOS 10.

If this is your home network, then of course set a password for it. If the network is not yours, then you can just use the connection. But remember, this is not entirely safe.

"No internet connection" on iPhone and iPad

In the case when the mobile device connected to the network successfully, but the sites in the browser do not open and programs cannot access the Internet, the reason is most likely on the side of the access point. Also near the name of the network may be the inscription "No Internet connection".

Check if the Internet is working on another device that is connected through the same router. If not, then see the article: p. If everything is fine on other devices, the problem with Wi-Fi is only on the iPhone, then we first reboot it. If this does not help, then reset the network settings (I wrote about it above).

Solutions to other Wi-Fi problems

Let's take a quick look at two more cases:

1. Wi-Fi does not turn on. Inactive switch. On the Apple website, it is advised to reset the network settings. How to do this, I wrote in detail above in the article. If the reset did not help, then you can try to do a full reset of the device. But most likely you will have to contact the service center. Since this indicates a breakdown of the Wi-Fi module itself in the phone or tablet.
2. Why doesn't iPhone connect to Wi-Fi automatically? It's most likely some kind of glitch. Since the phone always tries to automatically connect to a known wireless network to which it has already connected. I can only advise to forget the required network in the setup (more details on how to do this, I wrote above) and reconnect to the network.

I also wanted to say a few words about public and other people's Wi-Fi networks. When we are unable to connect our iPhone or iPad to such a Wi-Fi network, we need to understand that some kind of blocking may be configured there (for example, binding by MAC), or your device was simply blocked there. Since we do not have access to the access point settings, all we can do is reset the network settings on our device.

I tried to consider all the most popular and frequent cases faced by owners of mobile devices from Apple. If you have some other problem, or you know other, working solutions, then write about it in the comments. Best wishes!

Technique Apple occupies a leading position around the world, but this does not guarantee the absence of problems with it. One of the most common questions among users is why the Internet does not work on the iPhone. Most often, the cause is incorrect settings, but there are also more complex reasons due to which there is no connection to a 3G, 4G or Wi-Fi network.

First of all, you need to find out if the cellular company provides a connection service to LTE or 4G. For example, some corporate SIM cards are created only for calls and SMS, and you won’t be able to access the World Wide Web from them if this is not provided for by the tariff.

There are several main signs of failure:

• LTE, Wi-Fi or 3G does not work.
• I can't use my iPhone as a modem.
• There is a connection icon, but the pages in the browser do not load.

When the Internet does not work in iPhone, you can try to restart the device. Most often, after a restart, the connection is restored, which indicates incorrect network operation.

If the Internet is gone, you should pay attention to the icon in the upper right corner. When you are in the coverage area, the letters "E", "H +" or "3G" will be displayed there. The absence of such icons indicates that the user is outside the coverage area, and he will have to go to the area where he will catch the connection.

If the machine has just been purchased, special settings will be required. They can be ordered from a mobile operator or entered manually if you know the parameters suitable for a particular iPhone model. But usually they come automatically, when you first connect to the base station.

Checking the connection

The reasons why the iPhone does not connect to the Internet can be different:

• Invalid parameters.
• Software failure.
• Damage to the SIM card.
• Lack of coverage.
• Problems in the module.
• Router failure (if the device does not see Wi-Fi).

All mobile operators provide the "Mobile Internet" service, but it can only be used with a positive balance or the availability of available GB of traffic in the package. If this condition is not met, you will not be able to use the wireless network.

Restarting the network

1. Open the settings, go to "Cellular data", find the slider opposite the "Transmission".
2. We turn off data transfer for 30 seconds, and then activate it again and try to use the browser.

If the above method did not help, you should use a more complex option that involves a complete data reset:

1. Go to "Settings", go to "Network".
2. Click on "Cellular Data", select "Reset".
3. We call the direct line of our cellular communication company and order new parameters, indicating the specific model of our gadget.

Setting up a 3G and 4G connection

To set up a 3G or 4G connection, make sure you have a positive account balance, and then follow a few simple steps:

1. We go into the network settings, click on "Data transfer".
2. We make sure that the 3G function is active. In the APN, username and password lines, enter the relevant data provided by the operator.

In some cases, resetting the settings with subsequent re-entry helps. If the problem persists after the update, you should look for another reason.

Setting up a Wi-Fi connection

If you can’t provide Internet access through the router, you can try restarting it. Sometimes the problem lies in incorrect router settings, which are configured as follows:

1. When the provider's cable is already connected to the router to the WAN port, press the power button and wait for the device to boot up.
2. Enter 192.168.0.1 or 192.168.1.1 in the browser address bar and press Enter, then enter your username and password. Most often it is "Admin" and "1234". They should be changed to personal account, otherwise, an unauthorized person will be able to control the router as a result of hacking the access point.
3. We ask the provider for data for the router. They are different for every model.
4. We enter the received data, save them, change the password and login to enter the office.

After all the manipulations, you need to try to connect to Wi-Fi from an iPhone by activating the corresponding function in it.

It is recommended to try to simply reconnect to Wi-Fi if the necessary settings are already there and there were no difficulties with the router before. To do this, select the appropriate connection icon and move it to the left to disconnect. To turn it on, just move the slider to the right.

If you plan to use the iPhone as a modem to access the web from another phone, PC or laptop, you should set up an access point:

1. Click on the "Cellular" menu, move to "Data Transfer".
2. Click on "Modem Mode", enter the APN provided by the telecom operator.
3. Save everything and reboot the device.

To enable the function, just return to the settings again and drag the slider opposite the "Modem mode" to the active state. How to connect to the access point from another device in the future:

1. Turn on Wi-Fi.
2. We find the name of the point, click on "Connect".

Broken signal receiving-transmitting module

The worst case scenario is a breakdown of the signal receiving and transmitting device. Each device has modules responsible for connecting to the Internet. If the electronic chips fail, then you will not be able to use the wireless connection.

The main symptom of a malfunction is a gray Wi-Fi icon. There may be several reasons:

• Moisture on the module.
• Gadget drop.
• Corruption of contacts.

In any case, if you suspect a technical problem, you should look for a qualified craftsman. The cost of parts and work on the Apple iPhone is not low, so it is best not to contact unverified specialists in order not to pay money for nothing.

Restart iPhone

Helps in 80% of cases! Just turn off and turn on the phone, the device is re-registered on the network and the problem goes away. This is especially true for TELE2 and MTS.

Call to the operator

If there are problems with access to the World Wide Web, it is worth calling your operator's direct line. What numbers exist:

• MTS: 0890.
• Tele2: 611.
• Megaphone: 8-800-550-05-00.
• Iota: 8-800-550-00-07.
• Beeline: 0611.

When calling a mobile operator, you need to have passport data at hand, as they may be needed by a specialist to check the status of the account. It is also necessary to identify the problem - the lack of a network, and then it will be possible to find out the possible causes. If the situation is caused by a technical failure, after a while the connection icon will appear.

Ask a question to a virtual expert

If you still have questions, ask them to the virtual expert, the bot will help you find the problem and tell you what to do. You can talk with him about life or just chat, it will be interesting and informative!

Type a question in the field and press Enter or Submit.

Conclusion

All owners of Apple-branded phones use the Internet, so when network connection problems arise, this is a problem. The reason may lie both in incorrectly set parameters and in hardware breakdowns, therefore, before proceeding with troubleshooting, you need to identify all problems by self diagnosis, or contact an authorized service.

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